BakerTilly.ca Logo

Recent Publications - Operational Performance Reviews and Process Improvement

Recent Publications

November 9, 2023 by Mike White

The client bear hug

Since law firms became professionally managed businesses, the profit-generating flywheel of firms has kicked into higher gear. While correlation does not equal causation, law firm financial performance is exceeding all 12‑15‑year‑old expectations of market watchers. With so much financial success in the rearview mirror, how do ambitious firms capture new...

April 20, 2023 by Mike White

Remote work and law firm culture: more than just foosball tables and kegs !

The biggest chokepoint in law firms these days is the inability to align most lawyers ⁠–⁠ particularly younger lawyers ⁠–⁠ around behaviors that keep their firm most healthy. I am often asked, “This remote/hybrid work model is shielding our people from the collective ambition and shared expectations that are the mother’s milk of firm success. How do we motivate our lawyers to really extend themselves for our firm, and what should those contributions look like?”

November 17, 2022 by Mike White

Recruitment and retention: deliver a “signature” career experience!

So, what am I hearing these days from firm leaders? It’s something along the lines of, “We have no trouble finding demand for our services—all practice groups are maxed out and then some! We are having trouble attracting, recruiting and retaining the right lawyers we need to do the client work. Over time, of course, we know the inverse will be true, but how do we deal with the here and now?”

November 17, 2022 by Jordan Furlong

The associate salary deception

When your average baseball fan goes to a ballgame these days, invariably they grumble about the expense—$50 tickets, $15 beers, $9 hot dogs, and so forth. “It’s those greedy players,” they complain to the fan in the next seat, “They make millions of dollars, so the club has to charge high prices for everything. They should be grateful just to have a job in this economy.”

June 22, 2021 by Leigh-Anne Finch

How to attract and retain talent in the new labour market

As society advances through the pandemic, 2021 could see the highest number of people (re)entering the workforce and changing jobs in recorded history.

March 16, 2020 by Kari Viglasky

Employers – Are you prepared and protected?

The coronavirus (COVID-19) pandemic is changing our lives and our world by the minute, and it is increasingly difficult to keep abreast of it all. Employers in Canada have a legal and moral obligation to protect the health and safety of their employees, but most don’t realize to what extent and the ramifications of non-compliance.

October 11, 2016 by Julie Chrétien, Dan Gauthier

Fraud protection: what’s the F word costing you?

Fraud – it’s everyone’s business. That dreaded F word is a prevalent crime we can’t afford to ignore. With one in every five businesses victimized in the past year, fraud has become a big threat and a serious ongoing challenge for Canada’s economy.

April 27, 2016

When measuring success, it pays to keep your distance

When measuring success, it pays to keep your distance

Your business has stayed the course amidst untold degrees of uncertainty and persevered through the ups and downs. You have made significant sacrifices throughout this endeavour, bringing you to the very moment you are living today. But how well is your business really doing? Can you determine whether your business is successful or not?