Conflict actually represents an opportunity to achieve greater understanding within a team. Of course, resolution is a challenging process, but by facilitating greater clarity in this process, our experts can help incite meaningful change that enables a team to work better together.

On the other hand, conflict that is left unaddressed can interfere with corporate culture and productivity by impacting lines of communication and employee morale.

As an expert impartial third party, we provide fresh perspectives that lead to greater understanding and insight into feasible solutions that help people find common ground and begin the process of reconciliation.

Baker Tilly offers the following services to help organizations develop greater understanding and shared solutions:

Complaint investigations

As part of a formal complaints process, we investigate issues related to disrespectful behaviour, health and safety, employment policy, discrimination, harassment and interpersonal conflict.

Mediation services

We provide third‑party facilitation to resolve workplace disputes concerning roles and responsibilities, performance, working conditions and interpersonal issues. Additionally, we assist businesses seeking to resolve commercial disputes with customers and suppliers, as well as help public sector and not‑for‑profit organizations strengthen ties with their communities.

Facilitation and training services

By imparting our expertise and tools in a group setting, we enable teams, leadership, committees and boards to build conflict resolution skills. This training can be undertaken proactively for professional development purposes, or to help address more immediate concerns and issues.

Coaching services

Working one‑on‑one with leaders and management, we help ensure successful implementation of conflict management strategies.

Learn more by connecting with your Baker Tilly advisor today.